If you make an error in China Telecom broadband recharge, you can try the following ways to solve it:
< br >
1. Contact China Telecom customer service: You can call China Telecom customer service number 10000, explain the situation to the customer service staff, and ask for help. Customer service staff will do their best to solve your problem and provide you with appropriate help.
< br >
2. Go to the local business hall: You can go to the local China Telecom business hall, explain the situation to the staff, and ask for help. The staff will verify the top-up status for you and provide you with the appropriate solution.
< br >
3. Do it yourself at China Telecom Online Business Hall: You can log in to China Telecom Online Business Hall, view your account information in \"My Account\
< br >
Please note that if you make an error when recharging, you should contact China Telecom customer service or go to the local business hall as soon as possible to solve the problem. At the same time, when recharging, please be sure to carefully check the recharging amount and account number and other information to avoid unnecessary trouble.
If the telecom broadband charge is wrong, first of all, you need to contact customer service in time for complaints and consultation. The customer service staff will verify your account information and help you find the cause of the error. If there is indeed a telecom error, the customer service staff will assist you with a refund or adjustment of your account balance. During this process, it is necessary to remain patient and calm, and communicate effectively with the customer service staff in order to solve the problem smoothly. At the same time, it is also recommended to carefully check the account information and the recharge amount in the future recharge process to avoid similar situations.
You can negotiate with the person in charge of telecommunications, contact the wrong owner, and let him return the money to you
If you charge the wrong in the business hall, you can bring the payment voucher to return the fee, if the third-party recharge software is charged wrong, there is no way to return.