1. The battery power display has a problem
You can directly shut down and restart, which is equivalent to data refresh, and the general power display will return to normal.
2, confirm whether to use the original charger
If the original charger is not used, it is recommended to replace the original charger. If the original charger is used, you can try to replace another charger to charge to see if it can be charged.
3. The charger is in poor contact
Check whether the charger and socket contact is good, if necessary, you can replace the socket; Check whether the charging interface of the mobile phone has foreign bodies (such as liquid intake, debris), resulting in poor contact with the charging interface, you can wipe the interface clean.
4. The charging ambient temperature is too high or too low
If the phone is above or below a certain temperature value, it may not be able to charge. If the temperature is low, it is recommended to put the phone in a slightly higher temperature environment to charge, or use for a period of time before charging; If the temperature is high, it is recommended to put the phone in a slightly lower temperature environment for a period of time before charging.
If the above methods can not be solved, you can bring the purchase invoice, warranty card, charger and mobile phone to the customer service center for processing:
This is for your safety, because too long a charging time can cause the phone to burn badly and explode