If the payment procedure is abnormal, you can try to exit the game, re-enter and pay again. From March 1, 2018, mobile communication operators in some areas of China will suspend support for phone payment, which will make the existing phone recharge of Tencent game users invalid, because of this, players in some areas can not use mobile phone recharge. There are many reasons for the failure of King Glory charge recharge, if it is an ios device, it is not possible to use the charge to recharge, because the system does not support it.
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Android devices may use too much phone charge in the month, in order to prevent malicious recharge, mobile operators and other phone charges are limited, due to excessive recharge and unable to recharge the situation, we only need to wait until next month can continue to recharge.
King Charge voucher operator anomaly refers to the operator system failure or error encountered when recharging phone charges or purchasing vouchers in the game of King of Glory. This may result in players not being able to successfully top up or purchase coupons, and being unable to use cash to purchase in-game items or services.
This anomaly can be caused by a carrier server problem, a network connection failure, or a payment system error. Players should contact customer service or operators to solve problems in time to ensure normal game experience and recharge operations.
1. The mobile phone number operator in the region does not support phone charge recharge.
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2. Insufficient balance in the account.
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3, the number is the operator's blacklist, low credit rating, new number. It's impossible to pay for it.
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4. Excessive payment frequency within 5 minutes.
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5, QQ account for the blacklist.
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6, the current network signal is not good, can not receive relevant instructions.
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7, reach the daily and monthly limit (the daily limit is 30 yuan and the monthly limit is 100 yuan).
1: King charge coupon operator anomaly refers to the abnormal situation of the operator when recharging King game coupon.
Cause Explanation: This exception may be caused by a network failure, server problems, carrier system maintenance or other technical failures, resulting in you not being able to recharge normally.
If you encounter an operator exception, you can try to re-try the operation, or contact the operator's customer service to solve the problem. In addition, you can make sure that your Internet connection is stable, or wait a while before trying to recharge.
If the problem persists, you can also report the anomaly to King's official customer service so that they can fix it and help.
King charge point voucher operator abnormal yes
If the minor exceeds the top-up limit in the month, the top-up will fail
2. In 2017, King Glory suspended the function of charging vouchers for mobile phone numbers in some areas, and if they are in these areas, the use of charging vouchers will also prompt an abnormal order.
Due to the adjustment of China Mobile's operation strategy, from March 1, mobile users in Jilin, Ningxia, Anhui, Shandong, Shanxi, Xinjiang, Jiangxi, Henan, Zhejiang, Hainan, Hunan, Guizhou, Chongqing, Shaanxi and other provinces and cities will no longer be able to use the phone bill recharge point coupons
Affected users: Mobile users whose mobile phone number belongs to the above provinces and cities (including foreign cards but IP addresses in the above provinces and cities that do not support phone bill payment)
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You need to contact the customer service of the carrier.
Because the king is a business cooperation with the operator, the operator needs to deal with the exception, you can contact the operator through the customer service hotline, online customer service and other ways to explain the problem and provide relevant information, so that they can solve the problem accordingly.
If you cannot solve the problem by contacting customer service, you can try to consult the operator's business hall.
In the process of handling problems, it is necessary to pay attention to the protection of personal information and account security, so as to avoid the risk of economic loss and information disclosure.