When the ihost wireless mouse fails, you can try the following steps to resolve the problem:
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1. Check the battery: Make sure the battery in the wireless mouse is fully charged. If the battery is low, the mouse may not work. Try replacing the battery and making sure it is properly installed, then reconnect the mouse.
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2. Reconnect the mouse: Try to reconnect the wireless mouse to the receiver. Usually, there is a connect button on the bottom or side of the mouse. Press this button, then press the Connect button on the receiver, and wait a few seconds to see if an indicator light flashes, indicating a successful connection.
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3. Check the USB receiver: Make sure that the USB receiver of the wireless mouse is correctly inserted into the USB slot of the computer. If you are using a USB extension cable or hub, try to connect it directly to your computer's USB port to eliminate interference from other devices.
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4. Clean the mouse photoelectric sensor: If the mouse cursor moves on the screen, but does not respond correctly to the click or scroll operation, it may be due to dust or dirt accumulation on the photoelectric sensor. Use a soft cloth or cotton swab to gently clean the photoelectric sensor on the bottom of the mouse.
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5. Update or reinstall the driver: Try to update or reinstall the driver of the mouse. You can go to ihost's official website to download and install the latest version of the driver. If the driver is already installed, try uninstalling and reinstalling it.
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If the above methods do not resolve the problem, a more serious hardware failure may be involved. In this case, it is recommended to contact ihost's customer service support or repair.