Is not refundable, virtual goods are no way to refund, even if the contact customer service, customer service will tell you this is no way to return.
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iphone NetEase Cloud members how to unsubscribe
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Phone: iPhone11
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System: ios13
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Software version: NetEase Cloud 7.2.23
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First, click \"Settings\" on the mobile desktop.
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Second, select the \"iTunes Store and App Store\" option on the Settings screen.
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Third, then open the \"Apple ID\" to enter.
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After entering the Apple ID, select the \"View Apple ID\" option.
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5. Then find the \"Subscribe\" TAB and click on it.
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6. After entering, find NetEase Cloud member and click \"Cancel subscription\".